Terms of Service

Last updated: March 10, 2026

Welcome to KeltaFreight. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account or using KeltaFreight, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you may not use the platform.

2. Platform Overview

KeltaFreight is a freight marketplace that connects shippers, brokers, and carriers. We provide the technology platform to facilitate load posting, bidding, matching, tracking, and payment processing. KeltaFreight is not a motor carrier, freight broker, or freight forwarder.

3. User Accounts

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized access to your account
  • One person or entity may not maintain multiple accounts

4. Carrier Requirements

Carriers using KeltaFreight must:

  • Hold a valid USDOT number and operating authority
  • Maintain required insurance coverage (minimum $1,000,000 general liability, $100,000 cargo insurance)
  • Maintain a satisfactory FMCSA safety rating
  • Comply with all applicable federal, state, and local transportation regulations

5. Load Posting and Bidding

Shippers and brokers may post loads with accurate descriptions of cargo, dimensions, weight, and locations. Carriers may submit bids on available loads. Acceptance of a bid creates a binding agreement between the shipper and carrier for transportation of the described freight.

6. Payments

All payments are processed through Stripe. Funds are held in escrow until delivery is confirmed by the shipper. Carriers will receive payment within 3-5 business days of confirmed delivery. KeltaFreight charges a platform fee on each transaction as displayed during the booking process.

7. Cancellations

Loads may be canceled before a carrier has been assigned without penalty. Cancellations after carrier assignment may be subject to fees. Carriers who repeatedly cancel accepted loads may have their accounts suspended.

8. Limitation of Liability

KeltaFreight provides a technology platform and is not liable for the actions of shippers or carriers, including but not limited to cargo damage, delays, or non-performance. Our maximum liability is limited to the platform fees collected for the relevant transaction.

9. Disputes

In the event of a dispute between a shipper and carrier, KeltaFreight will provide available shipment records and communication logs to assist in resolution. Users agree to attempt good-faith resolution before pursuing legal action.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse the platform. You may close your account at any time by contacting support.

11. Contact

For questions about these Terms of Service, contact us at legal@keltafreight.com